Mon – Fri  8:00am to 5:00pm
Available to individuals residing in Texas

About New Dimensions TeleMedicine

Serving individuals and families throughout Texas since 1991

Who We Are

Since 1991, New Dimensions Day Treatment Centers have helped adults and adolescents overcome the problems associated with mental health and substance abuse issues. New Dimensions is accredited by the Joint Commission and licensed by the Texas Department of State Health Services as a substance abuse treatment facility. We have locations in Katy, The Woodlands, and the Clear Lake area of Houston. We also provide teletherapy services to people throughout the state of Texas.

Who We Serve

New Dimensions’ telemedicine treatment programs are available to individuals and families who reside within the state of Texas. We serve both adolescents and adults who are struggling with mental health or substance abuse issues.

What We Do

Partial Hospitalization and Intensive Outpatient Teletherapy Programs for Adults and Adolescents:
New Dimensions Day Treatment Centers offers Teletherapy Partial Hospitalization and Intensive Outpatient Treatment Programs for Adults and Adolescents. We specialize in helping people who need more than once per week therapy, but who do not need inpatient hospitalization. Our intensive teletherapy programs are designed to help individuals and families identify the underlying causes of their emotional pain and then develop the tools they need to successfully manage the challenges of life.

Some of the areas that we treat include:

What To Expect

In order to be admitted into one of our programs, individuals first must complete a comprehensive teletherapy assessment with one of our therapists. During this assessment you will be able to learn more about the program and determine if the program is appropriate for your needs. If the program matches your needs, you will then meet with one of our psychiatrists. After meeting with the psychiatrist, you will be admitted into the program at which point an individualized treatment plan will be developed. You can expect to spend between 3 to 6 hours per day working with a therapist within a teletherapy group setting. The program days are Monday through Friday.

Our Teletherapy Partial Hospitalization and Intensive Outpatient Programs allow participants to receive intensive therapy with our licensed therapists and psychiatrists without having to leave home.

FAQs

How do I request a copy of my health care records?

You have the right to request a copy of your mental health records. To request a copy of your records, please submit a written request to:

New Dimensions Day Treatment Centers
Attn: Medical Records
1345 Space Park Dr., Ste. C
Houston, TX 77058

Records will be provided in accordance with Texas law and applicable privacy regulations. If you have questions about accessing your records, please contact us at 1-800-685-9796.

How do I contact the Texas Behavioral Health Executive Council?

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.

Website: bhec.texas.gov
Phone: 800-321-3205 or 512-305-7700
Address: 1801 Congress Ave., Ste. 7.300 Austin, TX 78701

How do I contact the Texas Health and Human Services Commission?

The Texas Health and Human Services Commission regulates substance abuse facilities. You can make a complaint about this program or staff at:

Email: cii.SA@hhsc.state.tx.us
Website: hhs.texas.gov
Phone: 800-458-9858
Texas Health and Human Services Commission
Regulatory Services Complaint and Incident Intake, Mail Code E-249
PO Box 149030, Austin, TX 78714-9030

How do I file a consumer complaint?

If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General: Consumer Protection.

Website: texasattorneygeneral.gov
Phone: 800-621-0508
PO Box 12548 Austin, TX 78711

How do I contact the Joint Commission?

If you wish to file a complaint with the Joint Commission, you can contact them at:

Website: jointcommission.org
Phone: 800.994.6610
Office of Quality and Patient Safety, Joint Commission
One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181

New Dimensions Can Help!

If you or someone you know is struggling to overcome depression, anxiety, bipolar disorder, trauma, panic attacks, PTSD, alcoholism, drug abuse, or other mental health or addiction issues, New Dimensions can help. To schedule a complementary assessment or to find out more about our teletherapy programs, contact us at 1-800-685-9796.

Make an Appointment

If you live in Dallas, Fort Worth, Houston, Austin, San Antonio, Corpus Christi, Lubbock, Amarillo, El Paso, Beaumont, Lufkin, Arlington, Plano, Laredo, Garland, Irving, Grand Prairie, McKinney, Frisco, Brownsville, Pasadena, Killeen, McAllen, Mesquite, Odessa, Midland, Denton, Waco, Carrollton, Round Rock, Abilene, Pearland, Richardson, College Station, Wichita Falls, Allen, San Angelo, Tyler, Lewisville, Edinburg, Bryan, Mission, Longview, Katy, The Woodlands, Kingwood, Cypress, League City, Friendswood, or anywhere in Texas and are needing intensive treatment for mental health or substance abuse issues, New Dimensions can help.