ABOUT NEW DIMENSIONS TELETHERAPY
About New Dimensions TeleMedicine
Who We Are
Since 1991, New Dimensions Day Treatment Centers have helped adults and adolescents overcome the problems associated with mental health and substance abuse issues. New Dimensions is accredited by the Joint Commission and licensed by the Texas Department of State Health Services as a substance abuse treatment facility. We have locations in Katy, The Woodlands, and the Clear Lake area of Houston. We also provide teletherapy services to people throughout the state of Texas.
Who We Serve
New Dimensions’ telemedicine treatment programs are available to individuals and families who reside within the state of Texas. We serve both adolescents and adults who are struggling with mental health or substance abuse issues.
What We Do
Partial Hospitalization and Intensive Outpatient Teletherapy Programs for Adults and Adolescents:
New Dimensions Day Treatment Centers offers Teletherapy Partial Hospitalization and Intensive Outpatient Treatment Programs for Adults and Adolescents. We specialize in helping people who need more than once per week therapy, but who do not need inpatient hospitalization. Our intensive teletherapy programs are designed to help individuals and families identify the underlying causes of their emotional pain and then develop the tools they need to successfully manage the challenges of life. Our intensive teletherapy programs are ideal for people who are in crisis because of mental health or substance abuse issues, but who are unable to attend our programs on site. Some of the areas that we treat include:
• Abuse Issues
• Addictions
• Alcoholism
• Agoraphobia
• Anger Issues
• Anxiety
• Bipolar Disorder
• Cutting
• Depression
• Drug Abuse
• Family Conflict
• Feelings of Hopelessness
• Feelings of Worthlessness
• Low Self-Esteem
• Obsessive Compulsive Disorder
• Oppositional Defiant Disorder
• Panic Attacks
• Post-Partum Depression
• Post-Traumatic Stress Disorder
• Self-Destructive Behaviors
• Suicidal Thoughts
• School Anxiety
• Social Anxiety
• Stress
• Truancy
• Uncontrollable crying spells
What To Expect
In order to be admitted into one of our programs, individuals first must complete a comprehensive teletherapy assessment with one of our therapists. During this assessment you will you be able to learn more about the program and be able to determine if the program is appropriate for your needs. If the program matches your needs, you will then meet with one of our psychiatrists. (Note: When clinically indicated, some individuals admitted into our substance abuse program might be admitted directly into the program without a psychiatric consult.) After meeting with the psychiatrist, you will then be admitted into the program at which point an individualized treatment plan will be developed. You can expect to spend between 3 to 6 hours per day working with a therapist within a teletherapy group setting. The program days are Monday through Friday.
Our Teletherapy Partial Hospitalization and Intensive Outpatient Programs allow participants to receive intensive therapy with our licensed therapists and psychiatrists without having to leave home. Once admitted into our programs, our clinicians will help you overcome the problems that come with mental health or substance abuse issues and help you develop the skills you need to thrive in the future. Our teletherapy programs are available to adolescents and adults who reside within Texas
FAQs
How do I request a copy of my health care records?
You have the right to request a copy of your mental health records. To request a copy of your records, please submit a written request to:
New Dimensions Day Treatment Centers
Attn: Medical Records
1345 Space Park Dr., Ste. C
Houston, TX 77058
Records will be provided in accordance with Texas law and applicable privacy regulations. If you have questions about accessing your records, please contact us at 1-800-685-9796.
How do I contact the Texas Behavioral Health Executive Council?
The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas. If you have questions about licensure or professional standards, you may contact the agency at:
Website: https://bhec.texas.gov/contact-us/
Phone: 800-321-3205 or 512-305-7700
Address: 1801 Congress Ave., Ste. 7.300 Austin, TX 78701
How do I contact the Texas Health and Human Services Commission?
The Texas Health and Human Services Commission regulates substance abuse facilities. You can make a complaint about this program or staff at:
Email: cii.SA@hhsc.state.tx.us
Website: https://www.hhs.texas.gov/contact/complaints-appeals/complaint-incident-intake
Phone: 800-458-9858
Address:
Texas Health and Human Services Commission
Regulatory Services Complaint and Incident Intake, Mail Code E-249
PO Box 149030
Austin, TX 78714-9030
How do I file a consumer complaint?
If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General: Consumer Protection.
Website: https://www.texasattorneygeneral.gov/consumer-protection
Phone: 800-621-0508
Address: PO Box 12548 Austin, TX 78711
How do I contact the Joint Commission?
If you wish to file a complaint with the Joint Commission, you can contact them at:
Website: https://www.jointcommission.org/en-us/contact-us/report-a-patient-safety-event
Phone: 800.994.6610
Mail:
Office of Quality and Patient Safety
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
New Dimensions Can Help!
Our Teletherapy Partial Hospitalization and Intensive Outpatient Programs allow participants to receive intensive therapy with our licensed therapists and psychiatrists without having to leave home. If you or someone you know is struggling to overcome depression, anxiety, bipolar disorder, trauma, panic attacks, PTSD, alcoholism, drug abuse, or other mental health or addiction issues, New Dimensions can help. To schedule a complementary assessment or to find out more about our teletherapy programs, contact us at 1-800-685-9796.
If you live in Dallas, Fort Worth, Houston, Austin, Bellaire, San Antonio, Terrell Hills, Highland Park, Melissa, West University Place, Trophy Club, Lubbock, Amarillo, El Paso, San Antonio, Beaumont, Lufkin, Arlington, Corpus Christi, Plano, Laredo, Garland, Irving, Grand Prairie, McKinney, Frisco, Brownsville, Pasadena, Killeen, McAllen, Mesquite, Odessa, Midland, Denton, Waco, Carrollton, Round Rock, Abilene, Pearland, Richardson, College Station, Wichita Falls, Allen, San Angelo, Tyler, Lewisville, Edinburg, Bryan, Mission, Longview, Willow Park, South Lake, Fair Oaks Ranch, Coppell, League City, Friendswood, Katy, The Woodlands, Kingwood, Cypress, or anywhere in Texas and are needing intensive treatment for mental health or substance abuse issues, New Dimensions can help.